How long does it take to find & report my outstanding traffic fines?


RoadSave will take up to 5 business days to find and report your outstanding traffic fines. 


How much can I save when settling traffic fines with RoadSave?


You can save up to 20% when settling your fines with RoadSave. Please note that fine discounts are not guaranteed. 


The licence plate number on the fine does not belong to me?


Handwritten fines are issued against your ID number, irrespective if the vehicle belongs to you or not. Vehicle Rental companies will assign traffic fines incurred during your period of rental to your name eg the licence plate number of the rental vehicle will be reflected on the fine. 


Do you include fines for offences across the whole of South Africa eg do you cover all areas/districts?


Yes, RoadSave will find and report traffic fines across the whole of South Africa.


RoadSave says I have no fines, but when I checked with traffic departments, they told me I have outstanding fines?


This could be due to a number of reasons: 


  1. The fine might have been recently updated by the local authority and a redirection was done. 
  2. The local authority system was off-line when we initially queried for new fines. 
  3. There were data sync issues with the local authority's system and this was only fixed recently.
  4. The ID number could be registered with another Fines Administrator already. 


RoadSave says I have no fines, but when I wanted to renew my vehicle license, they told me I have outstanding fines?


Please refer to question & answer above.


Why is the Street Name not included on the fine?


Some local authorities might not report the street name on the fine. This is dependent on the system integration RoadSave and/or its partners has with the relevant authority. The district should however be shown on the fine.


Why is the Offence Description/Detail not included on the fine?


Some authorities might not report the offence description/detail. This is dependent on the system integration RoadSave and/or its partners has with the relevant authority. 


How long does it take to settle a fine with the authority after I've paid with RoadSave?


RoadSave and/or its partners will settle your fine(s) with the relevant authority within 3 business days. 


When do I get a receipt as proof that the fine has been paid/settled?


RoadSave will immediately send a receipt to your email address as proof of payment. Kindly note that the authority could take up to 21 days to issue a receipt. Receipts from authorities are available on request.


My fines are very old?


RoadSave will list all outstanding fines as received from the authorities.


How do I know these fines are real and can you supply proof?


RoadSave can obtain additional info and proof from the relevant authority. This does however require an administrative function for which we'll charge a small fee. 


How do I know these fines are real and can you supply proof?


RoadSave can obtain additional info and proof from the relevant authority. This does however require an administrative function for which we'll charge a small fee. 


Fine Processing/Settlement Times


RoadSave and it’s fine processing partners negotiate fine discounts on your behalf, which saves you up to 20%. Kindly note that the fine negotiation process results in slightly longer processing times. Settlement of fines could take up to 21 working days. * Many prosecutor offices are also experiencing Covid related delays, which results in longer processing times. Rest assured that we’re working on your fines and that we’ll get it settled on your behalf asap.